Adams & Rofe Removals & Storage

4.8 (4‎)
i
What customers are saying
pro
Fast move (1)
con
Unprofessional (1)
Services
National moving
Car & Vehicle transport
Piano transport
Pet transport
Associations
AFRA

About

Adams & Rofe Removals and Storage is a family owned and operated company employing many local people Members of A.F.R.A. (Australian Furniture Removers Association). They provide local, country and interstate removals.

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Reviews

0% of the users recommend this removalist
 on Sirelo
Do not use this company the work is subcontracted out to people with very limited English and very hard to communicate with. When things go wrong on the weekend there is no one to contact. There is no customer service, they are not interested in helping customers when things don’t go to plan it’s all about the money
pro
There are none
con
Communication
Moved from Narellan (Australia) to The Oaks (Australia)
 on Sirelo
Terrible service.
Unprofessional and careless.
Stolen and damaged items. The worse company I have ever hired.
con
Careless with furniture
Moved from Sydney (Australia) to Sydney (Australia)
 on Sirelo
DO NOT USE THIS COMPANY! They cancelled 2 working days before our move which we booked 2 months in advance. There was no assistance, compassion or alternative dates offered….. just….. it’s not happening……less than 2 weeks before Xmas in the busiest moving time. I have tried calling to speak to management all week and no one can be bothered to call me back. UNPROFESSIONAL!
con
Unprofessional
Moved from North Parramatta (Australia) to Pennant Hills (Australia)
 on Sirelo
When booking this removalist we explained it was a 3 bedroom house, but that two of the bedrooms had no beds. Otherwise a fully furnished house. No-one actually came to assess what contents had to be moved. They turned up on time but in what was a small van that was never going to fit our contents. A wall unit was too tall for the van. Instead of one trip, it took three trips and they had to find a second truck to move the wall unit which was standard night. As a result what could have been done in 5 or 6 hours took 8.5 hours. The drivers explained our experience is common.
pro
On time
con
Should have sent an assessor. Truck far too small
Moved from Leumeah (Australia) to Gilead (Australia)

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Review Sources

Sirelo
4.8
4
Facebook
9.0
52
Google
8.4
132
True Local
6.2
4
Yellow Pages
9.9
1