Moving Reviews on Sirelo
At Sirelo we collect and publish independent reviews of moving companies in Australia. Transparency is for us one of the most important core values. That’s why on this page we explain how we receive check, approve and reject the reviews etc.
How do we get all the reviews?
We receive reviews in a variety of different ways. We receive most reviews from people who are searching online for a particular moving company. In other words: People who have used the services of a particular mover. They then want to show their gratitude or dissatisfaction through a review. On our reviews page people can search for the moving company they have used and leave a review.
The other reviews are often originate through our own networks. We have helped a lot of people with reviews in the past and try to encourage people to leave their experience with a moving company. Finally, there will also be a small number of reviews that are generated by the removals companies themselves. For example by sending an email inviting the customer to review their service.
Checking reviews in the moving business
Before we publish the review we check them first. It will then address aspects such inappropriate language, email addresses, and so on. We do this to prevent harmful or hurtful information being placed on our website. We also want to make sure that the reviews are genuine.
How do you know if a review is genuine?
This is a very good question. Unfortunately it is not possible to say that 100% of the reviews are real, but we are certain that at least 95% of the reviews are legitimate. One of the ways that we check reviews is by sampling. We sometimes contact the user to verify reviews, but when people want to be anonymous this is impossible. We also keep a keen eye on suspicious behaviour such as a receiving a large amount of reviews in a short space of time and reject or verify illegitimate reviews.